"Thanks again...A quick delivery and all was what I ordered.
Walla Walla, WA September 2012
"I'm back....now that there is a new owner. The shop has a great staff and great positive friendly feeling.
Waldport, OR March 2011
"Thank you....for the beautiful job you did of wrapping gold wire around my green agate. I love it & get so many compliments when I wear it.
Bonita Springs, FL March 2011
"My wife & I discussed having some repair work performed on my wife's platinum & diamond ring.... After consulting with a local jeweler we were told that the repairs would be over $2600.00. We decided to obtain a second opionion. Our next stop was FACETS. Our ring was examined by Richard. Not only was his estimate considerably lower he also tested the metal & found that the "platinum" ring was in fact white gold! Needless to say FACETS got the job & will get any future repair work we have.
Toledo, OR January 2010
"Greetings!... I wish to thank you and Richard so much for the prompt delivery of my 'agate box' and booklet on Oregon coast agate collecting. They arrived the following day after I called in the order, which was just wonderful and perfect for passing them along for my granddaughter Kenzie's birthday. She is thrilled of course, and can't wait to get out on the beach for same agate hunting later this winter.
Looking forward to seeing you again on my way down from Nehalem."
Hahalem, OR October 2009
"Hello to you, and many thank you's for taking care of me during my visit to FACETS today... I just appreciate so much the way you run your business there...
The best to you and Richard until I see you both again!"
Hahalem, OR October 2009
"This small company has everything you need. Whenever I need replacement parts they're only a telephone call away. They're reasonable and have fast delivery. Nice folks"
Harrisonburg, VA May 2009
Your store really ROCKS!"
Bend, OR May 2009
"I'm writing because I'm truly impressed with your customer service. I placed my order Wednesday afternoon & had my entire order Thursday morning! Now that's service!.
Thank you for making my Christmas shopping so easy & giving us such great prices.
Oakland, OR December 2008
""Thank you so much for your help with our Mom's eclectic mix of jewelry. Being clueless, it was a comfort to be able to have someone we trust help us sort it out, so we know what we're dealing with.
"I am very pleased with the gem scoop (Sorry this item is NO LONGER AVAILABLE as of July 2012) that I just received. My order was taken in a speedy and friendly manner, and the tool was shipped very promptly. In addition, the shipping charges were extreamly reasonable (unlike many mail-order businesses)! I am looking forward to using the tool during my annual visits to lake Superior.
"I wanted to thank you for the exceptionally quick response to my order of a rock tumbler and polishing kit.
It arrived here in Cairo, Egypt in less than a week!
"I received my order and am very pleased as I was last year when I ordered from you...
You guys have the fastest shipping ever!
Boca Ratan, FL
"Got it the next day!... I'm impressed.
"Thank you...for your excellent service & quick response. I got exactly what I wanted & I will order again!
"Thank you... for processing my order so fast and everything I ordered was just perfect.
Thanks again for your excellent service!"
"Thank you so much... for spending so much time with me and
explaining the machines and procedures.
Needless to say - two weeks (in coarse rather than 7 days) of tumbling left very beautiful agate, jasper and petrified wood. WOW!! Difinately not driveway gravel.
Once, again - Thank so much!"
"Just want to thank your company...for the beautiful pocket stones I ordered last week - I received them in 3 days and they are exactly what I wanted!
Thank you so much!"
Boca Raton, FL
for doing the job so quickly & well.
"Dear Facets People...
Thanks again for your usual expertise".
Lincoln City, OR
"I am so happy...
to have found your store this last September. It was a gold mine. You took the time to show & explain to me how the rock polisher works & how to do it. I would never done it without you. Also the ring I bought for my daughter for this Christmas is just beautiful & I'm sure she will love it.
East Wenatchee, WA
"If you are not
that fussy...about what you get go anywhere else, but if you you want good specimens or excellent jewelry go see these folks. Richard is an excellent goldsmith and has made custom pieces for me personally and they are outstanding."